Privacy Policy

1. Who we are

SignX Solutions (“SignX”, “we”, “us”) is a custom software development company. Our registered head office is 30 N Gould St STE 35276, Sheridan, WY 82801, USA. For any privacy question, contact us at contact@signxsolutions.com.

2. Information we collect

We only collect information you choose to give us:

• Project enquiries. When you submit the contact form we collect your name, email address, phone number, company name, the service you are interested in, and your optional budget, timeline and project description.
• Job applications. When you apply through our careers page we collect your name, email address, the role you applied for, your message and, if you attach one, your CV.
• Client reviews. If we invite you to leave a review, we collect the name, role, company, rating and review text you submit, plus any photo you upload.

We do not collect payment card details through this website, and we do not buy personal data from third parties.

3. How we use it

• To reply to your enquiry and prepare a proposal.
• To assess your job application and contact you about it.
• To publish a testimonial, only where you have submitted one for that purpose.
• To keep records of business correspondence.

We rely on your consent (which you give by ticking the box on the contact form) and on our legitimate interest in responding to business enquiries. We do not use your details for automated decision-making or profiling.

4. Marketing

[REVIEW] Confirm whether SignX sends marketing email to people who submit the contact form. As the site is built today, submitting the form triggers only an acknowledgement email to you and a notification to our team, no newsletter or drip campaign. If that changes, this section must be updated and an unsubscribe mechanism added.

5. Sharing and processors

We do not sell your personal information. We share it only with service providers that operate this website and our email:

• Our hosting provider, which processes server logs including IP addresses.
• Our email provider, which transmits and stores the messages generated by these forms.
• [REVIEW] List any CRM, analytics or ticketing tool SignX uses alongside the website.

6. Cookies and analytics

This website does not set advertising or tracking cookies, and no analytics script is installed at the time of writing.

[REVIEW] If Google Analytics, Google Tag Manager or a similar tool is added, this section must list it and a consent banner will be required for visitors in the UK/EU.

7. How long we keep it

[REVIEW] Set concrete retention periods. A common starting point is: enquiries kept for 24 months from last contact; unsuccessful job applications kept for 12 months; published testimonials kept until you ask us to remove them.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict how we use it, and to withdraw consent at any time. Email contact@signxsolutions.com and we will respond within 30 days.

[REVIEW] Confirm which regimes SignX is committing to (UK/EU GDPR, CCPA/CPRA, Pakistan's PDPA) and name a supervisory authority for complaints.

9. Security

The site is served over HTTPS and access to the content management system is restricted to named accounts. No system is completely secure, so please do not send sensitive personal information (for example government ID numbers or health data) through these forms.

10. International transfers

Our team works across several countries, so information you send us may be accessed from outside your own. [REVIEW] Name the transfer safeguard SignX relies on (for example Standard Contractual Clauses).

11. Changes

If we change this policy we will update the date at the top of the page. Material changes will be highlighted on this page.